UBC Finance Contacts

Navigating financial matters at a large institution like the University of British Columbia (UBC) can be complex. Knowing the right contacts is crucial for students, faculty, staff, and even external stakeholders. This guide highlights key UBC Finance contacts and resources to help you find the assistance you need.

For Students:

Students often have questions regarding tuition fees, awards, bursaries, student loans, and tax forms. A primary point of contact is the Student Service Centre (SSC). You can access the SSC online through your UBC student account or visit them in person. They can provide information about:

• Tuition and Fees: Understanding payment deadlines, methods, and outstanding balances.
• Financial Aid: Inquiries regarding bursaries, awards, scholarships, and student loans. They can guide you through the application process and eligibility criteria.
• Tax Forms: Assistance with obtaining and understanding T2202A (Tuition and Education Amounts Certificate) forms.

For specific inquiries about awards and bursaries administered by individual faculties or departments, contact the relevant Faculty/Departmental Awards Office. Contact information can usually be found on the faculty/department website.

For Faculty and Staff:

Faculty and staff dealing with research grants, expense claims, procurement, and departmental budgets should familiarize themselves with the UBC Finance website and its various units. Key contacts include:

• Financial Operations: Responsible for accounts payable, accounts receivable, and general accounting functions. Contact them for questions about invoices, payments, and financial reporting. The UBC Finance website provides contact details for specific teams within Financial Operations.
• Research Accounting: Provides support for researchers managing grant funding. They offer guidance on budget management, reporting requirements, and compliance. Contact them for matters related to research grants and contracts.
• Procurement Services: Handles purchasing and contracting for goods and services. Contact them for questions about vendor registration, purchase orders, and procurement policies.
• Travel and Expense Centre: Supports staff and faculty in managing travel and expense claims. Contact them for questions regarding expense policies, reimbursement procedures, and Concur, the university’s expense management system.
• Treasury: Manages UBC’s investments, banking relationships, and debt financing. They typically do not directly interact with students or faculty unless involved in specific treasury-related projects.

Your Departmental Administrator or Financial Manager within your faculty or department is also a valuable resource. They can provide guidance on departmental budget management and internal financial processes.

General Inquiries:

For general finance-related inquiries, consult the UBC Finance website. It contains a wealth of information, including policies, procedures, forms, and contact information for various departments. The website also features a comprehensive FAQ section that may answer your questions.

Remember to clearly state the nature of your inquiry when contacting any UBC Finance department. This will help them direct you to the appropriate person and ensure a more efficient response.